Level 1

Adopting UX

  • Invest in UX, build internal capacity and increase value for your customers and for your organization.
  • Learn the fundamentals of UX, build your skills, and turn knowledge into action.
  • Put in practice a design framework based on Design Thinking
  • Pass the certification exam, build your UX toolkit, plan your next steps implementing some UX activities into your product or service development cycle
ResearchOps

Upcoming session

Level 1

  • Online/onsite
  • 2-5 session days
  • 8-12 seats
  • 12 hours

Level 1 in a nutshell

ikona 3 dni sesji

3-day session

5 modules

ikona grupa szkoleniowa

Small trainings group

8-12 people or more

ikona networking

Networking

With specialists from many sectors

ikona egzamin

Exam

Online, the last day of training

ikona certyfikat

International Certificate

Sponsored by UXalliance

Participant profile:
Level 1

POSITION

  • Product Owner
  • Project Manager
  • Solution Architect
  • Marketing Communication Specialist
  • Business Analyst
  • Designer, Front-End, Developer
  • Any professional who wants to adopt UX methodologies in their projects


EXPERIENCE

  • 2-5 years in digital products or services
  • Regardless of your background or objectives, fostering a curious mindset towards User Experience is crucial
Check Upcoming Sessions

Training agenda

Module 1

Design and Experience

what you will learn

  • Let’s Talk About Experiences
  • The Experience Economy
  • Experiences Are Shaped By Technology
  • User Experience (UX)
  • Customer Experience (CX)

 

*hours may be different in each country

Module 2

HF & Psychology of Design

what you will learn

  • Human Factors (HF & Ergonomics)
  • Cognitive Limitations
  • How Human Factors Impact Design
  • Dimensions of UX
  • Emotional Design

 

*hours may be different in each country

Module 3

Human-Centered Design

what you will learn

  • HCD: ISO standard and Principles
  • Design Frameworks: How To Proceed With HCD
  • Adapted Double Diamond Framework
  • UX-PM Design Framework
  • UX Metrics

 

*hours may be different in each country

Module 4

User Research

what you will learn

  • Importance of User Research
  • User Research Map
  • Generative Methods
  • Evaluative Methods
  • Guerrilla User Research

 

*hours may be different in each country

Module 5

User Research In Practice

  • Understand the challenge
  • Elaborate your research plan
  • Establish hypothesis (testable assumptions)
  • Conduct you research plan & share insights

 

*hours may be different in each country

Module 6

The Value of UX

  • UX in Your Organization
  • Agile Culture and UX
  • The Business Value of Design for the organization
  • UX-PM Design Maturity Model

 

*hours may be different in each country

Gaetan Racine

UX Product Owner, Stelvio

When I attended the UX Certification, I was a Product Owner curious of what User Experience was about but unaware of the process and tools. Three years later I’m proud to say that UX and Agile are embedded in every solution we develop. This first encounter with UX through the UX-PM training program has been life changing for my company in the way we think and design our solutions.

Gabriel P.

Front-end Developer, Sys Manager Informatica

I will undoubtedly bring back some very useful learnings to the company I work for. Today I can understand which steps are extremely important in the UX process that we thought were irrelevant before. I feel now I can apply and convince product owners of the importance of integrating some UX activities into the development cycle.

Challenges

  • Wants to get a clear understanding of what UX is and what it means for the business
  • Is eager to apply UX fundamentals and tools in a project
  • Needs their product or project to deliver value to end-users in a short time frame

Experienced Global Trainers

Szeran Millo

Managing Director, Symetria UX

17 years of experience in the UX industry. Initially, in planning internet campaigns, creating advertising creations, implementing usability research, UX design. Currently, he manages the work of the
Symetria agency and actively co-creates the brand strategy and supports the development of new areas of activity. He has worked for brands such as Orange, T-Mobile, Mastercard, RSA, Santander.

Ali E. Berkman

UX Director, Proda|UXspring

Ali established the first usability lab of Turkey in 2002 before moving on founding the first UX consultancy company in 2008. His area of expertise is user experience and ergonomics. Since 1999, he has been teaching ergonomics, user research and experience design in various universities. He is the founder and UX Director of Proda|UXspring. He has provided expertise in more than 200 projects to local and global companies such as Facebook, Microsoft, booking.com, Bosch, BP and PayPal.

Helga Stegmann

CEO, Mantaray Africa

Helga is a User Experience consultant that has worked in the industry since 1999. She started Mantaray Africa, a User Experience agency in 2006 and has been involved with creating innovative products and services across the African market, building for cultural diversity and inclusion.

Daniel Torres

CEO & Founder, Torresburriel Estudio

Daniel has over 20 years of experience in UX fieldwork. Passionate about UX and global user research, Daniel has edited several books, the latest being “Usability: Stop Suffering”. He is also the founder of UX Learn, a company focused on usability, user experience and service design training strategies.

 

Sandra Mouta

Head of Training, Tangível

Sandra is the Head of Training of Tangível Academy, trainer of UX-PM, and researcher at CINTESIS – Center for Research in Health Technologies and Services. She holds a Ph.D. in Experimental Psychology and Cognitive Sciences and a specialization in Human Engineering. Author of more than 30 publications, her research interests and professional experience are focused on the application of Human Factors and User-Centered methodologies to the development of products and services, especially in the domains of transportation, health, and critical systems.

Our trusted business partnerships

Our partnerships

Upcoming sessions

Level 1 Portugal

  • 18-20 Jun 2024
  • Online
  • 12 spots
  • 12 hours
  • Portuguese

Host: Sandra Mouta

Level 1 South Africa

  • 25-27 Jun 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 France

  • 11-12 Jul 2024
  • Online
  • 8 spots
  • 14 hours
  • French

Host: Aurelie Lafont

Level 1 South Africa

  • 23-25 Jul 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 South Africa

  • 06-08 Aug 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 Brazil

  • 09-13 Sep 2024
  • Online
  • 12 spots
  • 12 hours
  • Portuguese

Host: Mercedes Sanchez

Level 1 Spain

  • 10-12 Sep 2024
  • Online
  • 2 spots
  • 12 hours
  • Spanish

Host: Daniel Torres Burriel

Level 1 France

  • 12-13 Sep 2024
  • Onsite
  • 8 spots
  • 14 hours
  • French

Host: Aurelie Lafont

Level 1 South Africa

  • 17-19 Sep 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 Switzerland

  • 01-03 Oct 2024
  • Online
  • 12 spots
  • 12 hours
  • French

Host: Florian Egger

Level 1 France

  • 10-11 Oct 2024
  • Online
  • 8 spots
  • 14 hours
  • French

Host: Aurelie Lafont

Level 1 Switzerland

  • 23-29 Oct 2024
  • Online
  • 10 spots
  • 12 hours
  • German

Host: Melanie Stade

Level 1 South Africa

  • 29-31 Oct 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 France

  • 14-15 Nov 2024
  • Onsite
  • 8 spots
  • 14 hours
  • French

Host: Aurelie Lafont

Level 1 South Africa

  • 26-28 Nov 2024
  • Online
  • 12 spots
  • 12 hours
  • English

Host: Helga Stegmann

Level 1 France

  • 12-13 Dec 2024
  • Online
  • 8 spots
  • 14 hours
  • French

Host: Aurelie Lafont