Level 1 Canada (Quebec)
- 23-25 Apr 2025
- Online EDT
- 15 spots
- 15 hours
- français
Host: Joelle Stemp
Level 1
Adopting UX
- Invest in UX, build internal capacity and increase value for your customers and for your organization.
- Learn the fundamentals of UX, build your skills, and turn knowledge into action.
- Put in practice a design framework based on Design Thinking
- Pass the certification exam, build your UX toolkit, plan your next steps implementing some UX activities into your product or service development cycle
Level 1 in a nutshell
3-day session
5 modules
Small trainings group
8-12 people or more
Networking
With specialists from many sectors
Exam
Online, the last day of training
Participant profile:
Level 1
POSITION
- Product Owner
- Project Manager
- Solution Architect
- Marketing Communication Specialist
- Business Analyst
- Designer, Front-End, Developer
- Any professional who wants to adopt UX methodologies in their projects
EXPERIENCE
- 2-5 years in digital products or services
- Regardless of your background or objectives, fostering a curious mindset towards User Experience is crucial
Training agenda
Module 1
Design and Experience
what you will learn
- Let’s Talk About Experiences
- The Experience Economy
- Experiences Are Shaped By Technology
- User Experience (UX)
- Customer Experience (CX)
*hours may be different in each country
Module 2
HF & Psychology of Design
what you will learn
- Human Factors (HF & Ergonomics)
- Cognitive Limitations
- How Human Factors Impact Design
- Dimensions of UX
- Emotional Design
*hours may be different in each country
Module 3
Human-Centered Design
what you will learn
- HCD: ISO standard and Principles
- Design Frameworks: How To Proceed With HCD
- Adapted Double Diamond Framework
- UX-PM Design Framework
- UX Metrics
*hours may be different in each country
Module 4
User Research
what you will learn
- Importance of User Research
- User Research Map
- Generative Methods
- Evaluative Methods
- Guerrilla User Research
*hours may be different in each country
Module 5
User Research In Practice
- Understand the challenge
- Elaborate your research plan
- Establish hypothesis (testable assumptions)
- Conduct you research plan & share insights
*hours may be different in each country
Module 6
The Value of UX
- UX in Your Organization
- Agile Culture and UX
- The Business Value of Design for the organization
- UX-PM Design Maturity Model
*hours may be different in each country
Challenges
- Wants to get a clear understanding of what UX is and what it means for the business
- Is eager to apply UX fundamentals and tools in a project
- Needs their product or project to deliver value to end-users in a short time frame
Experienced Global Trainers
Managing Director, Symetria UX, Poland
17 years of experience in the UX industry. Initially, in planning internet campaigns, creating advertising creations, implementing usability research, UX design. Currently, he manages the work of the
Symetria agency and actively co-creates the brand strategy and supports the development of new areas of activity. He has worked for brands such as Orange, T-Mobile, Mastercard, RSA, Santander.
UX Director, Proda|UXspring, Turkey
Ali established the first usability lab of Turkey in 2002 before moving on founding the first UX consultancy company in 2008. His area of expertise is user experience and ergonomics. Since 1999, he has been teaching ergonomics, user research and experience design in various universities. He is the founder and UX Director of Proda|UXspring. He has provided expertise in more than 200 projects to local and global companies such as Facebook, Microsoft, booking.com, Bosch, BP and PayPal.
CEO, Mantaray Africa
Helga is a User Experience consultant that has worked in the industry since 1999. She started Mantaray Africa, a User Experience agency in 2006 and has been involved with creating innovative products and services across the African market, building for cultural diversity and inclusion.
CEO & Founder, Torresburriel Estudio, Spain
Daniel has over 20 years of experience in UX fieldwork. Passionate about UX and global user research, Daniel has edited several books, the latest being “Usability: Stop Suffering”. He is also the founder of UX Learn, a company focused on usability, user experience and service design training strategies.
Head of Training, Tangível, Portugal
Sandra is the Head of Training of Tangível Academy, trainer of UX-PM, and researcher at CINTESIS – Center for Research in Health Technologies and Services. She holds a Ph.D. in Experimental Psychology and Cognitive Sciences and a specialization in Human Engineering. Author of more than 30 publications, her research interests and professional experience are focused on the application of Human Factors and User-Centered methodologies to the development of products and services, especially in the domains of transportation, health, and critical systems.
Our trusted business partnerships
Our partnerships
Upcoming sessions
Level 1 South Africa
- 13-15 May 2025
- Online (CAT)
- 10 spots
- 12 hours
- English
Host: Helga Stegmann
Level 1 Canada (Quebec)
- 20-22 May 2025
- À distance EDT
- 15 spots
- 12 hours
- français
Host: Joelle Stemp
Level 1 South Africa
- 24-26 Jun 2025
- Online (CAT)
- 10 spots
- 12 hours
- English
Host: Helga Stegmann
Level 1 Italy
- 09-11 Jul 2025
- Online (CEST)
- 10 spots
- 12 hours
- Italian
Host: Stefano Zanini
Level 1 South Africa
- 22-24 Jul 2025
- Online (CAT)
- 10 spots
- 12 hours
- English
Host: Helga Stegmann
Level 1 Brazil
- 11-15 Aug 2025
- Online (BRT)
- 10 spots
- 12 hours
- Portuguese
Host: Mercedes Sanchez
Level 1 Spain
- 09-11 Sep 2025
- Online (CEST)
- 10 spots
- 12 hours
- Spanish
Host: Marta Monterde
Level 1 Spain
- 21-23 Oct 2025
- Online (CEST)
- 10 spots
- 12 hours
- Spanish
Host: Marta Monterde